Resume

Resume

Resume
Cloud Architect

IT Professional with extensive experience in systems architecture & engineering, project management, and global multi site management within the corporate, government and military environments. Proven abilities in requirements management, solution & service delivery implementation and troubleshooting resulting in operational excellence. Expertise in cloud & hybrid infrastructure, enterprise storage, cloud and hybrid solutions, backup and recovery, disaster recovery and business continuity. Specializing in providing technical solutions to complex business problems. Adept at leading multi-disciplinary teams, training, mentoring and team building. Excellent leadership, team collaboration, analytical and technical writing skills.

Certifications
NetApp Certified Data Management Administrator (NCDA) Clustered Data ONTAP
Storage Network Industry Association (SNIA) Certified Storage Professional
Linux Professional Institute (LPI) Certified
MCSE, MCSA, MS Exchange    CompTIA Network+ / Linux+  / A+
Career Experience
Maxim Healthcare Services
August 2019 – Present
Manager – Systems Engineering

Responsible for overseeing the operational and implementation aspects of Maxim’s on premise data center, cloud-based (AWS and Azure) infrastructure platforms and services, and disaster recovery site at an Equinix co-location. Supporting over 4,000 employees in 180 offices across the USA, who support 30,000+ healthcare providers.

  • Provide overall leadership and supervision of the day-to-day activities of the Systems Engineering team (6 Systems Engineers) and the Systems Operations team (8 System Administrators).
  • Work with Enterprise Architecture, IS Security, Project Management, Application Development, Procurement teams and others to define and deliver the capabilities described in Maxim’s technology roadmaps, budgets, and managing the lifecycle of infrastructure services including planned maintenance and enhancements.
  • Closely integrated with our Application Development teams to support our 100+ in house developed applications and solutions, enterprise applications, and SaaS solutions.
  • Involved in requirement gathering with developers and business units to provide infrastructure design and full stack support, robust monitoring and alerting, while meeting security and compliance requirements.
  • Coaches, mentors and promotes employee’s professional development and training
  • Built Maxim’s AWS Organizations and Accounts with Control Tower. Oversaw the migration of over 50 DNS zones from Verizon to Route 53.
  • Member of the Change Advisory Board (CAB), IS Leadership Team (ISLT), and the Continuous Improvement Counsel (CIC) per the Adizes Institute guidelines.
Maxim Healthcare Services
March 2018 – August 2019
Senior Systems Engineer

Senior Systems Engineer at the corporate headquarters in Columbia, MD. Supporting over 4,000 employees across the USA, who support 30,000 + healthcare providers.

  • Responsible for over 1.1 PB of Enterprise Storage (NetApp AFF 8040, Pure Storage array, HPE 3PAR).
  • Manage 900+ Microsoft Windows server VMs in Prod\Stage\Test\Dev environments hosted on VMWare ESX on Cisco UCS and in Microsoft Azure.
  • Subject Matter Expert for storage and cloud on an Agile team working with our developers to migrate on premise healthcare applications to Azure. Building and managing in Azure resource groups, using ARM templates and Azure cloud shell. Built Azure Site Recovery (ASR), Azure Backups, Azure Monitor and reporting, Log Analytics and Dashboards. Designed, deployed and configured a new Rubrik data protection solution including archive to Azure.
  • Led training and mentoring of Systems Engineering and Operations teams.
HauptCloud Consulting
June 2017 – Present
IT Consultant

Amazon Web Services Registered Consulting Partner

APN Partner ID 1018361

  • AWS Business Professional Accreditation
  • AWS Technical professional Accreditation
  • AWS Cloud Economics Accreditation

Providing technology consulting for small businesses and non-profits on AWS IQ.

FTI Consulting
April 2005 – June 2017
Senior Systems Engineer

Senior Systems Engineer with the corporate Information Technology Group (ITG) based in Annapolis, MD. In charge of Corporate Enterprise Storage, Backup & Recovery, DR-BCP for over 5000 users in over 80 offices around the world.

  • Managed IT hardware and software valued over $10 million and over 2 PB of data in our Data Centers in Annapolis, Arizona, Hong Kong, and England.
  • Subject matter expert for NetApp storage, EMC NetWorker backup recovery, EMC Data Protection Advisor, Iron Mountain, Double-Take replication. Worked with VMware vSphere, MS AD & Exchange, MS SQL to design storage and backup solutions and resolve issues.
  • Managed SarbOx audit requests and ensured compliance. Designed and implemented storage and DR\BCP solutions improving company efficiency and reducing costs.
  • Worked closely with DBAs and our AppDev team to design and deploy applications.
  • Produced architecture diagrams, SOPs, and service books. Trained and mentored other engineers and staff.
USinternetworking ( USi )
October 2003 – April 2005
Senior MS Exchange Engineer – Client Technical Lead

Senior Microsoft Exchange engineer in charge of 14 global clients, 75+ servers, and over 23,000 hosted user mailboxes for the leading Application Service Provider (ASP) in the industry.

  • Designed, built and supported Windows Active Directory and Microsoft Exchange hosting solutions in a world-class data center.
  • Evaluated, tested solutions, and developed documentation for new products and features.
  • Provided Tier 3 support, troubleshooting and issue resolution for MS Exchange, AD, networking and security issues.
General Dynamics AIS
July 2002 – October 2003
Senior Network Engineer

IT Contractor supporting the United States Senate for the Sergeant At Arms (SAA) IT Support staff. Provided Tier III support to Senate IT staff and end user customers to 130+ Senators and Committee offices in Washington DC and over 450 state offices across the country.

  • Provided expert technical assistance, guidance and troubleshooting to Senate IT staff that are responsible for 9000+ workstations and 1000+ servers.
  • Supported Microsoft Windows servers and desktops, MS Exchange servers.
CTGi Fort Meade, Md
August 1999 – July 2002
Technical Consultant (Contractor)

IT Contractor for the Directorate IT Support at the National Security Agency (NSA).

  • Responsible for MS Exchange email systems, tape backups and desktop support.
  • Provided all levels of Unix and MS Windows, server and desktop systems administration support to government and military customers.
  • Responsible for MS Exchange email systems, tape backups and desktop support.
MILITARY EXPERIENCE
US ARMY National Security Agency Fort Meade, Md
January 1997 – August 1999
US Army Signals Intelligence Analyst, 98C (Arabic)

Served as Surveillance and Warning Analyst in the Special Support Activity (SSA) at the National Security Operations Center (NSOC), an elite, quick–reaction unit of the National Security Agency. Provided time–critical, all–source intelligence in direct support to Joint Chiefs of Staff directed operations worldwide. Deployed worldwide to maintain and troubleshoot satellite communications equipment disseminating tactical intelligence and threat warning information to Allied and US Forces worldwide

US Army Hunter Army Airfield
1995-1996
Signal Intelligence Analyst

US Army – 224th Military Intelligence Battalion at Hunter Army Airfield. Served as an intelligence analyst, linguist and communications specialist for the GUARDRAIL COMMON SENSOR (GRCS) platform. Maintained and operated the Data Distribution System (DDS), Automatic Defense Information Network (AUTODIN) and Commander’s Tactical Terminal (CTT) communications system used by GRCS to provide classified, time–sensitive intelligence information to tactical, theater, and national level consumers. Directly responsible for equipment operation and maintenance.

Education

Bachelor of Arts, Excelsior College

Defense Language Institute Foreign Language Center (Arabic)

Volunteer Experience
Soccer Association of Columbia / HC
June 2017 to Present
Vice President of SAC Juniors Programs, Member of the Board of Directors

Director of the SAC Juniors Program, consisting of over 500 children, ages 3 to 6 years old, and 100+ volunteer coaches. Led a successful re-branding of the program that includes a new website I built, www.SACJuniors.com , increased marketing and community outreach. Trained and mentored volunteer coaches. With the help of the great staff at SAC, we provide a fun and productive environment for young soccer players and their families. SAC www.SACKick.com is the second largest youth soccer club in Maryland with over 6000 children and has served the families of Howard Count and central Maryland since 1971.

Soccer Association of Columbia / HC
September 2010 to June 2018
Volunteer Youth Soccer Coach

Youth Soccer Coach for Travel and Recreation, Boys and Girls teams. 

USSF National “D” Coaching License.

USSF Grade 8 Referee

Skills
Leadership
US Army NCO, Coach, Mentor, Manager, Non Profit Board of Directors member
Cloud – Hybrid Infrastructure
AWS and Azure. Equinix and AT&T data centers, Sunguard DR data center, On prem data centers.
DevOps
AWS CloudFormation, Azure ARM templates, Ansible, GitHub, Microsoft Azure DevOps (VSTS), VS Code, PowerShell, JSON, YAML
Virtualization
VMWare: vSphere and vSphere Hypervisor ESXi , versions 5.x and 6.x Amazon Web Services: VPCs, ELB and Auto Scaling, EC2 Instances, RDS databases, Cloud Formation, Oracle VM Virtualbox
Enterprise Storage
NetApp, Pure Storage, EMC, 3PAR
Backup & Recovery
Rubrik, EMC NetWorker, EMC Data Protection Advisor, Symantec NetBackup & Backup Exec., Commvault, Double-Take LTO Tape libraries: Quantum, Oracle (StorageTek), HP
Disaster Recovery
Zerto, Iron Mountain, Sungard, AT&T Data Centers, Equinix Data Centers, Double-Take, Amazon Web Services, Azure Site Recovery

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